Privacy policy

Last updated: April 13, 2026

SILURA operates this store and website, including all 
related information, content, features, tools, products 
and services, in order to provide you, the customer, 
with a curated shopping experience (the "Services"). 
SILURA is powered by Shopify, which enables us to provide 
the Services to you. This Privacy Policy describes how we 
collect, use, and disclose your personal information when 
you visit, use, or make a purchase or other transaction 
using the Services or otherwise communicate with us. If 
there is a conflict between our Terms of Service and this 
Privacy Policy, this Privacy Policy controls with respect 
to the collection, processing, and disclosure of your 
personal information.

Please read this Privacy Policy carefully. By using and 
accessing any of the Services, you acknowledge that you 
have read this Privacy Policy and understand the 
collection, use, and disclosure of your information as 
described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are 
referring to information that identifies or can reasonably 
be linked to you or another person. Personal information 
does not include information that is collected anonymously 
or that has been de-identified, so that it cannot identify 
or be reasonably linked to you. We may collect or process 
the following categories of personal information, 
including inferences drawn from this personal information, 
depending on how you interact with the Services, where 
you live, and as permitted or required by applicable law:

Contact details including your name, address, billing 
address, shipping address, phone number, and email address.

Financial information including credit card, debit card, 
and financial account numbers, payment card information, 
financial account information, transaction details, form 
of payment, payment confirmation and other payment details.

Account information including your username, password, 
security questions, preferences and settings.

Transaction information including the items you view, 
put in your cart, add to your wishlist, or purchase, 
return, exchange or cancel and your past transactions.

Communications with us including the information you 
include in communications with us, for example, when 
sending a customer support inquiry.

Device information including information about your 
device, browser, or network connection, your IP address, 
and other unique identifiers.

Usage information including information regarding your 
interaction with the Services, including how and when 
you interact with or navigate the Services.

Personal Information Sources

We may collect personal information from the following 
sources:

Directly from you including when you create an account, 
visit or use the Services, communicate with us, or 
otherwise provide us with your personal information.

Automatically through the Services including from your 
device when you use our products or services or visit 
our websites, and through the use of cookies and similar 
technologies.

From our service providers including when we engage them 
to enable certain technology and when they collect or 
process your personal information on our behalf.

From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which of the 
Services you use, we may use personal information for 
the following purposes:

Provide, Tailor, and Improve the Services. We use your 
personal information to provide you with the Services, 
including to process your payments, fulfill your orders, 
remember your preferences, send notifications related to 
your account, process purchases, returns and exchanges, 
manage your account, arrange for shipping, and create a 
customized shopping experience for you.

Marketing and Advertising. We use your personal 
information for marketing and promotional purposes, such 
as to send marketing communications by email and to show 
you online advertisements based on your activity on the 
Services.

Security and Fraud Prevention. We use your personal 
information to authenticate your account, provide a 
secure payment experience, and detect or take action 
regarding possible fraudulent or malicious activity.

Communicating with You. We use your personal information 
to provide customer support and maintain our business 
relationship with you.

Legal Reasons. We use your personal information to comply 
with applicable law or respond to valid legal process.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal 
information to third parties, including:

With Shopify, vendors and other third parties who perform 
services on our behalf (e.g. payment processing, data 
analytics, customer support, fulfillment and shipping).

With business and marketing partners to provide marketing 
services and advertise to you.

When you direct or consent to our disclosure of certain 
information to third parties, such as to ship you 
products.

With our affiliates or otherwise within our corporate 
group.

In connection with a business transaction or to comply 
with any applicable legal obligations.

Relationship with Shopify

The Services are hosted by Shopify, which collects and 
processes personal information about your access to and 
use of the Services. To learn more about how Shopify uses 
your personal information and any rights you may have, 
you can visit the Shopify Consumer Privacy Policy.

Third Party Websites and Links

The Services may provide links to websites or other 
online platforms operated by third parties. We do not 
guarantee and are not responsible for the privacy or 
security of such sites.

Children's Data

The Services are not intended to be used by children, 
and we do not knowingly collect any personal information 
about children under the age of majority in your 
jurisdiction. If you are the parent or guardian of a 
child who has provided us with their personal 
information, please contact us at hello@silura.co to 
request that it be deleted.

Security and Retention of Your Information

Please be aware that no security measures are perfect or 
impenetrable, and we cannot guarantee "perfect security." 
How long we retain your personal information depends on 
different factors, such as whether we need the 
information to maintain your account or comply with 
legal obligations.

Your Rights and Choices

Depending on where you live, you may have some or all of 
the rights listed below:

Right to Access / Know. You may request access to 
personal information that we hold about you.

Right to Delete. You may request that we delete personal 
information we maintain about you.

Right to Correct. You may request that we correct 
inaccurate personal information we maintain about you.

Right of Portability. You may request a copy of the 
personal information we hold about you.

Right to Opt out of Sale or Sharing for Targeted 
Advertising. You may have a right to opt out of the 
sale or sharing of your personal information for 
targeted advertising purposes.

Managing Communication Preferences. You may opt out of 
receiving promotional emails at any time by using the 
unsubscribe option in our emails.

You may exercise any of these rights by contacting us at 
hello@silura.co

Complaints

If you have complaints about how we process your 
personal information, please contact us at 
hello@silura.co

International Transfers

Please note that we may transfer, store and process your 
personal information outside the country you live in.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. 
We will post the revised Privacy Policy on this website 
and update the "Last updated" date.

Contact

Should you have any questions about our privacy practices 
or this Privacy Policy, or if you would like to exercise 
any of the rights available to you, please contact us at:

Email: hello@silura.co